Your New Back Office

As you’re undoubtedly aware, we’ve introduced some significant changes to our online presence. A big part of why we’re doing all of this has you in mind, so read on…

What exactly has changed?

For starters, our unified website presence is now located solely at Our goal is to have one central location from which to manage your coffee purchases as well as your affiliate activity. Instead of having you keep track of multiple web addresses and logins, we decided it’d be better to keep it simple. One website. One login.

One location where you can order coffee, manage your affiliates, access marketing resources and send your referrals.

An improved affiliate system

We wanted to make it easier for you to have success with our affiliate program, so this new system has a few key benefits over the old one.

More ways to capture commissions

The previous system provided you with one method to convert a referral, which was your unique affiliate URL. Now there are 4 tracking methods available to ensure you get credited with any referrals who subscribe to Purity.

  1. Your Referral Link – Just as before, you will have a unique URL available to you which you can use on your site, in emails or on social media.
  2. Direct Link Tracking – With this feature, you simply need to register your website’s URL within your partner portal and you’ll no longer need to use an affiliate URL on your site again. Once registered with direct link tracking, any clicks from your website to ours will automatically be tracked and recorded as referral visits.
  3. Your new Doctor Code – Perhaps the most exciting new feature is the ability for you to have a unique doctor code you can give to referrals. This code grants your referrals a recurring discount on their subscription and you earn commissions just the same as if they’d signed up through your affiliate link. It’s a complete doctor/patient win-win!
  4. Referrer Mention at Checkout – If one of your referrals makes it to the checkout page without having clicked through from your website or affiliate link – or used your doctor code – they will be prompted to enter the name of the doctor who referred them. This is yet another way to make sure those referrals don’t slip through the cracks.

As you can see, we’ve made it so that missing out on referral commissions will be nearly impossible with this new system.

Easier access to abundant marketing materials and resources

Your success as a partner is very important to us, so we’re taking steps to ensure you have the necessary marketing materials available at your fingertips. We’ve added an assortment of helpful docs, graphics, web banners and marketing videos, with more on the way…

What’s happening with the old system?

As we continue to transition from the old to the new, the account areas you have been using will remain active for the next few weeks. In April, we will be migrating existing subscriptions to the new system, but if you’d prefer to transition sooner, we can help you get started.

What about the existing referrals and commissions?

Your recurring commissions will keep accruing as normal and will be paid out once we make the hard switch to the new system. Migrated subscriptions will remain attached to your affiliate accounts and you will be able to monitor your referrals through your dashboard.

Is the new system live?

Yes, and we encourage you to update your affiliate links and banners with the ones provided within your new back office. In addition, we also suggest you register your website’s URL for direct link tracking. Until we retire the old system, both affiliate programs will be running side-by-side for a short time, but the sooner you update to our new system the better!

And last but not least…if you have any questions, please do not hesitate to contact us. We’re doing our best to make this change as hassle-free as possible, so we’re eager to jump in and help out if we’re needed!

We’ll have more news to share in the coming weeks, so stay tuned!

Back to the account dashboard…

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